Get UserID from email address

Hi, Attached to this e-mail, you find a complete description of the issue that I currently have. I see as well that there is a MyServices V3. I tried it there, but no luck. Same 403 error as described in the pdf attached. I have also reported it through the "Get support" in the veracity page: I am not sure if this ends up in a different channel, but I am trying it here as well. BR


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